INTERNATIONAL CONTROL ROOM WEEK | Last year our hardworking Contact Management Teams received over 132,000 emergency 999 calls, 143,000 non-emergency 101 calls and a further 45,000 online reports. This week is International Control Room Week and we are highlighting the professionalism and dedication of the teams in our contact centres to keeping people safe. If you want a role where you will make a difference, we are recruiting. Visit our website to find out more, link in the comments. | Dorset

29K views · 217 reactions | Kim is one of our Service Advisors - here she tells us about her role which involves answering 999 and 101 calls.... Remember, dial 999 in emergencies only and 101 for all other policing enquiries. | Police Scotland | Facebook