On a recent consulting job, I had a client asked me if I could recommend a good, easy-to-use, and affordable diagramming software application other than Microsoft Visio. He then went on to say that he ...

Visio is Microsoft Office's program for creating diagrams and flowcharts. It comes with all comprehensive Office suites, but if your company bought its Office programs individually, you may not have ...

The quickest way to illustrate the workflow process at your organization may be to simply scrawl it on a whiteboard, but that means you'll have to change it every time there's a promotion or new hire.

SIPOC diagrams are high-level visualization tools for process development or improvement. They are best used during the Define phase of the DMAIC approach. Effective SIPOC diagrams should be light on ...