Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Salesforce CEO Marc Benioff apologized Friday for comments suggesting that President Trump should deploy the National Guard to San Francisco, saying he no longer believes it is necessary. “Having ...

As AI makes it easier to create bots that act ever more human-like, Elon Musk’s X is developing a new feature that would expose more information about the users behind an X profile in an effort to ...

Since last year’s pivot to agentic tech at Dreamforce and Salesforce’s subsequent release of various iterations of its Agentforce offering, we’ve kept a close eye on the adoption rates for this ‘bet ...

Snapchat users will soon have to pay to store large amounts of saved photos and videos as the platform rolls out a major change to its popular Memories feature. Since its launch in 2016, Memories has ...

Google has alerted its 2.5 billion Gmail users following a targeted phishing and vishing attack that compromised a corporate Salesforce database containing business contact information. The incident ...

Google is urging its 2.5 billion Gmail users to reset their passwords and stay alert for suspicious messages following a spike in phishing scams linked to the Salesforce data breach. France government ...

Google has issued a global security alert advising its 2.5 billion Gmail users to update their passwords following a data breach involving one of its Salesforce databases. Though consumer Gmail and ...

Google Identifies ‘Widespread Data Theft’ Impacting Salesforce-Salesloft Drift Users Your email has been sent A previously unidentified threat actor, UNC6395, has been linked to a recent breach ...