PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service ...

As organisations expand, so do the demands on their IT departments. A growing company needs an IT infrastructure that can support not only a larger workforce, but also the increasing complexity of ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

IT Service Management refers to how IT teams deliver services, from resolving support tickets to managing assets, incidents, and service requests. Traditional methods like spreadsheets and shared ...

ManageEngine ServiceDesk Plus offers great features and an improved UI for businesses with large IT departments. Why you can trust TechRadar We spend hours testing every product or service we review, ...

GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost ServiceDesk Plus now supports ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

ServiceDesk Plus now supports multi-turn, contextual conversations and workflow generation, embedding AI where it delivers the most tangible value Company also debuts in the 2025 Gartner® Magic ...