Travelport, a leading distribution services and e-commerce provider for the global travel industry, this week launched Travelport Queue Control Console, a web-based product that empowers travel agents ...

Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

Both car manufacturers and state authorities have been struggling to boost vehicle efficiency and improve the safety of passengers and pedestrians for several years already. While the automotive ...

This is a preview. Log in through your library . Abstract Motivated by call centers, we study large-scale service systems with multiple customer classes and multiple agent pools, each with many agents ...

Supermarket chain Aldi is introducing a new traffic light system in order to control the number of customers in its stores and make sure social distancing measures are followed. Here’s everything you ...

The increase in the queue is likely due to the new control system of Poles, just introduced, they are testing. Belarusians ...

Active queue management (AQM) and congestion control form the backbone of modern network performance optimisation. By dynamically regulating queue lengths in routers, these techniques pre-empt ...

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