Have you ever gotten an email and you don't have the faintest idea what the writer wants you to do? Well now there's a place for that email to go. You can enter it in the Center for Plain Language’s ...

Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

If you’re looking for simple, straightforward information, the federal government isn’t likely the first place you would turn. But some agencies are working to change that. Two prime examples are the ...

Question: What do you get when you cross the Godfather with a lawyer? Answer: An offer you can't understand. The nature of our legal system, which is often referred to as a "common law" system, is ...

President Obama signed the Plain Writing Act of 2010 into law on October 13, 2010. The new legislation will require federal government agencies to draw up a plain language action plan, and to train ...

The doctor speaks "medicalese," and the patient's eyes glaze over. Researchers noticed this familiar failure to communicate when health care researchers asked people to take part in studies. So they ...

Plain language versus structure. That’s the debate the parties offer the court Tuesday morning in Kemp v. United States. The case involves a small detail of the Federal Rules of Civil Procedure – the ...

Researchers developed a system that converts AI explanations into narrative text that can be more easily understood by users. This system could help people determine when to trust a model's ...