Net Promoter Score, or NPS, has become a widely accepted gauge of client satisfaction and business success. SCORE Manasota has an NPS of 91.6. This is an extremely high score, in the neighborhood of a ...

Interested in using online surveys to drive business growth? Meet the Net Promoter Score (NPS). Introduced in 2003, this simple survey question gauges overall customer satisfaction and loyalty based ...

Since it was first discussed in the Harvard Business Review in 2003, the Net Promoter Score (NPS) has been a crucial metric ...

Editor's Note: This article has been updated on March 4, 2024 to include new data and information. The original content was authored by Dom Nicastro. In a world where every customer's opinion can be ...

WEST CONSHOHOCKEN, Pa., Sept. 20, 2018 /PRNewswire/ -- theITSupportCenter, a leading global provider of remote help desk support, today announced it has earned an outstanding Net Promoter Score (NPS®) ...

The Promoter team got together fairly recently for a team outing — we went and saw the movie “Snowden“. If you haven’t seen it, I’d highly recommend you do. Following the movie, we all had our ...

Customer retention is the most efficient growth lever for any business, yet companies often struggle to balance the near-term highs of new customer growth with the importance of retaining (and ...

Since its introduction in Harvard Business Review, 16 years ago, the Net Promoter Score, or NPS, has become a foundational business metric. Based on a single question—On a scale of 0 to 10, how likely ...

SAN FRANCISCO--(BUSINESS WIRE)--Clarify Health, a leading cloud analytics company delivering real-world insights to healthcare and life sciences organizations, announced that its semi-annual Net ...

Net Promoter Score (NPS) is a straightforward and effective method for businesses to identify promoters and detractors, providing a clear view of their performance from the customer’s perspective. NPS ...