This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...
Salesforce’s decision to halt new enterprise sales for Heroku most likely signals a strategic de-prioritization of the ...
The acquisition underscores Salesforce’s strategy to strengthen its grip on AI-driven product discovery as shopping shifts ...
Fragmented SaaS ecosystems are colliding with the rise of agentic AI and forcing a rebundling toward AI-native, unified ...
CX platforms process billions of interactions yearly — but no security tool monitors what their AI engines ingest. Six blind ...
SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...
Rocket Software’s new report reveals why IT leaders are losing sleep, from AI pressure and legacy tech debt to rising cyber ...
Are Organizations Fully Realizing the Potential of Non-Human Identities in Cloud-Native Security Solutions? Where businesses continually strive for digital transformation, how do they ensure their ...
The industry is coalescing around the model context protocol (MCP) as a standard for this layer. It provides a universal ...
Built out of early failure, MoEngage turned the problem of customer churn into a scalable, data-driven SaaS opportunity.
While the datasets are useful tools for training AI models, they do come with their own risks, from regulatory risks to ...
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