A few years ago while copy editing an article, I was shocked to see something like this: “I lecture my sales staff about what I call ‘me syndrome,’” Jones said. What shocked me was the punctuation.

Use keyboard shortcuts, HTML codes, or the Windows Character Map This article explains how to type and use curly quote marks (also called smart quotes) and apostrophes in all versions of Microsoft ...

What are news readers to make of quotation marks in an article or headline? It seems a simple question, but this punctuation occasionally causes a misimpression. The issue arose recently after The ...

The incorrect use of quotation marks can often be the difference between a innocent comment and something wildly offensive. And these cringe-worthy signs, shared online by people around the world, ...