Restart your modem by unplugging it for 30 seconds to see if the red light goes away. Check for service outages with your internet provider to rule out issues beyond your control. Ensure all cables ...

Connect the modem to a wall outlet with a coax cable and plug the modem into an electrical outlet. Connect devices to the modem wirelessly, or with an ethernet cable to a LAN outlet on the modem. When ...

If you have a problem with your home internet, the list of potential causes is probably longer than you'd think. You can fix some connectivity issues yourself, even if you're not technically inclined, ...

If the Windows Network Diagnostics report displays the message The connection between your access point, router, or cable modem and the Internet is broken after you run the Internet Connections ...

Some free speed tests, including Ookla and Cloudflare, also give you download and upload scores for latency. These are referred to as “loaded latency” results, and they’re taken while the speed test ...

This article is a preview of The Tech Friend newsletter. Sign up here to get it in your inbox every Tuesday and Friday. It’s maddening when your internet service doesn’t work right. And it’s tricky to ...