As gaming becomes increasingly entrenched in mainstream culture, it presents a unique opportunity for brands to rethink how they engage with consumers. There are more than three billion digital gamers ...

Manu Mathew is CEO & Cofounder of Cohora, a platform that helps brands drive customer growth, retention and advocacy through engagement. E-commerce is an increasingly crowded space, with brands ...

Today's market is crowded, and brands are finding it harder than ever to hold on to their audience. Around 70% of online shoppers don't finish checking out, with research pointing to content overload ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Within our digital information explosion, how businesses connect with audiences has changed ...

A practical strategy guide for building profitable customer relationships using the latest AI science and tech.

Collaborate with customers to innovate effectively and build stronger, mutually beneficial relationships. Simplify processes, repurpose ideas, and take calculated risks to drive sustainable innovation ...

Emotions drive loyalty when promotions no longer work. Trust, honesty and authenticity define brandship. Today’s market is crowded, and brands are finding it harder than ever to hold on to their ...