Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

Discusses How AI Can Transform HR Support and Enhance Employee Experience November 5, 2025 12:30 AM ESTCompany ...

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Don't let shiny object syndrome haunt you this Halloween. Whether it's the AI rabbit hole or the marketing monster, here are ...

The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...

This is read by an automated voice. Please report any issues or inconsistencies here. Software giant Salesforce is planning to invest $15 billion in San Francisco over the next five years to ...

Since last year’s pivot to agentic tech at Dreamforce and Salesforce’s subsequent release of various iterations of its Agentforce offering, we’ve kept a close eye on the adoption rates for this ‘bet ...

Salesforce expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver enterprise-grade AI tools to a wider range of ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Oct 14 (Reuters) - Salesforce (CRM.N), opens new tab expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...