Here's a familiar yet nightmarish scenario: you've burned the midnight oil to write up that report your boss has demanded for first thing in the morning, but when you get to work you discover you've ...
TeamViewer's Session Insights tool uses generative AI to summarize remote IT-support sessions. The company, based in Germany, must ensure its AI features are secure, private, and GDPR-compliant. This ...
A conversation with David Todd, Director of Software Development at TeamViewer, explores how the company uses Atlassian tools and pragmatic AI to connect teams and processes – from cultural change and ...