WhatsApp now allows users to message without saving numbers. This feature, 'Click to Chat,' lets you initiate conversations ...

Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution ...

PhonePe has joined hands with OpenAI to integrate ChatGPT’s conversational AI into its app, revolutionizing how Indian users ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

At TechSparks 2025, Rohant Shyam Rammohan reveals why messaging will power India’s next big leap in digital commerce, and ...

IIT Kharagpur graduates Varun Vummadi and Esha Manideep rejected lucrative offers, including a $525,000 US quant trading job, ...

Meta just announced a host of new features headed to Facebook Marketplace that make shopping more collaborative and personalized.

The picks include companies whose solutions are influencing how multifamily communities operate, connect, and engage ...

point.me reports savvy holiday shoppers can earn travel points by using credit cards strategically during seasonal spending.

Chatbot developers and retail giants are battling over user data as they lay the foundation for a future in which AI agents ...

The R1S, built to conquer the wilderness, was defeated by a simple component failure 2,000 miles from the nearest service ...

British Gas is offering free payments worth up to £1,700 to certain households. And people don't have to be customers in ...