Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Institutional investors have long been drawn to assets that deliver predictable, inflation-protected income. Traditionally, that has meant triple-net-leased office, industrial, and logistics ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

COLUMBIA — A seven-year process to open a new emergency communications center in Richland County is almost done. Richland County Council discussed the 911 call center in executive session during an ...

TP slashed its full-year revenue and profit guidance on Tuesday, as a "highly volatile business environment" in the United States hit its language services and recruitment outsourcing businesses.

As jobs disappeared, young people left for big cities, but there’s a push to bring businesses back and spark a true rural ...

ROA measures profit relative to a company's total assets; higher ROA indicates better financial efficiency. ROA is calculated with either net income and total assets or with net profit margin and ...

Positioning OTel as infrastructure, separate from any single observability platform, creates the foundation for long-term ...

A LEGISLATOR on Monday filed a resolution urging the Department of Trade and Industry (DTI) and the Department of Foreign Affairs (DFA) to take immediate diplomatic and trade action in response to the ...

Business data provider Dun & Bradstreet is closing a customer-service call center in Tucson, laying off 245 employees. The New Jersey-based company filed a required 60-day notice with the state of ...