Dear Eric: My closest friend of many years has recently revealed the sad news that she has terminal cancer. She is one of ...

Depersonalizing the ask can help. When someone asks, “What are you doing for the rest of the day?” remind yourself that this ...

You can break the ice by asking the right questions, tailored to people’s needs. Leaders keep on asking questions and ...

Stop bickering about details and get at what’s really driving conflict at work with this simple but powerful question from a ...

Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done ...

Learn how plans with well-intentioned motives can harmonize what you think, feel, and do for the greater good.

Once she can get her bearings with diagnosis and treatment, she will eventually want us to tell friends her story and status ...

We'll show you how to get started, what you can do, and how to make ChatGPT work for you instead of the other way round.