Since last year’s pivot to agentic tech at Dreamforce and Salesforce’s subsequent release of various iterations of its Agentforce offering, we’ve kept a close eye on the adoption rates for this ‘bet ...

Looking to unlock deeper data-driven insights or to build more intelligent business process automations? These popular tools ...

Hackers claim to have stolen nearly one billion customer records from Salesforce users, including major brands raising global concerns.

Discusses How AI Can Transform HR Support and Enhance Employee Experience November 5, 2025 12:30 AM ESTCompany ...

CRM's booming Data Cloud business unit is likely to have reignited the company's slowing revenue growth trend.

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help businesses see how the CRMs stack up.

Missouri is trying to move artificial intelligence forward through measured execution, says Tim Marczewski, the head of AI ...

Kirsty Roth, chief operations and technology officer at business information services specialist Thomson Reuters, said her organization has learned some important lessons about AI product rollouts.

Mayor Brandon Johnson laid out his proposal on how to close a projected nearly $1.2 billion budget deficit in 2026.

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...