Acquiring new customers is cool and perhaps a little too exciting for most entrepreneurs, particularly startups, that they often put customer retention on the back burner. Keeping existing customers ...

How to select the finest CRM software for your business in 2025, including essential features, price data, and sales and ...

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Saying exactly how much a CRM platform costs is a difficult one. In truth, it depends. It depends ...

Overview of how we calculate our star ratings based on our in-house algorithm that brings our readers objective, informative reviews and guides. At TechRepublic, we uphold the standard of fair and ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...