Labor market policies shape firms' innovation dynamics. A new study shows for the first time that higher minimum wages for low-skill jobs drive firms to develop automation technologies. Rising wages ...

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

Automation can be a powerful tool, but it’s essential to proceed with care. Without the proper research and groundwork, existing inefficiencies may be replicated or even amplified, and a “set it and ...