Research: In his newest research, Professor Qi seeks to apply operations management principles and techniques to resolve customer service issues in a variety of fields, such as healthcare service and ...

The term "operations management" refers to the coordination and culmination of primary business undertakings that result in achieving organizational goals and objectives. Operations management focuses ...

Principles have their greatest utility in guiding the formulation of doctrine. Indeed, a measure of the adequacy of good principles is whether they lead to the development of sound doctrine. There is ...

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...

Our population is booming and one of the establishments that bear its impact is our hospitals. Long queues, unattended patients, discontent relatives and aloof staff – this is a reality we cannot ...