Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Building a chatbot can feel like an overwhelming task, especially when you’re juggling multiple tools and trying to ensure everything works seamlessly. If you’ve ever found yourself stuck between ...

Can a conversation with a therapeutic chatbot reduce the symptoms of depression and anxiety? The creators of the Polish-language chatbot Fido show that it is possible. Additionally, Fido helps its ...