Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

Agentforce was the big news at Dreamforce, but it’s not all about replacing humans. On the Service Cloud front, equally important were other steps organizations can take to leverage artificial ...

While the newsroom post issued by Salesforce today has a much longer title (Salesforce Service Cloud Contact Center Innovations Help Fuel Better Customer Experiences, Revenue Generation Opportunities ...

As the tech industry increasingly pivots towards artificial intelligence, Salesforce (NYSE:CRM) is positioning itself at the forefront of this shift with its AI-powered Service Cloud. This strategic ...

The CRM software provider also said that the vector database inside Data Cloud is now generally available for enterprise use. Customer relationship management (CRM) software provider Salesforce on ...

Salesforce.com CRM recently entered into an agreement to acquire interactive email service provider — Rebel — to expand the capabilities of its Marketing and Commerce Cloud, for an undisclosed amount.

Hello, everyone. Welcome to today's session. Thank you so much for joining us today. Before we begin, I'd like to cover a few quick notes with you about our webinar platform. Today's webinar will be ...

Despite Salesforce's underperformance relative to the broader market over the past year, Wall Street analysts maintain a ...