The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft’s Anypoint team built the Flex Gateway, a high-performance, Envoy‑based API management layer, ...

Dreamforce rolls around for another year and it's time for a new Salesforce platform. The opening of Dreamforce 2023 today sees the unveiling of the Einstein 1 Platform, which brings together the data ...

This year's Dreamforce has seen the launch of a significantly upgraded Data Cloud as part of a rebranded Salesforce platform, now known as the Einstein 1 platform. How big a move is this for the CRM ...

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