Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Bluetooth technology has changed how we interact with our devices, allowing seamless communication between them. However, when Bluetooth malfunctions, it can be frustrating. You can't transfer a file, ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

If I ever encounter device issues in Windows, say to my keyboard, printer, Bluetooth, USB, or audio playback I use the Microsoft Support Diagnostic Tool (MSDT) which can run diagnostic packs to ...

3. Have tested multiple CAT5 cables (ordered a CAT6 to test - but used to get max speeds fine on old cables so ...) on multiple ports of the router 4. Reinstalled Windows 5. Ordered PCI network card ...