The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's ...
Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...
MarTech on MSN
Salesforce acquires Fin, formerly known as Intercom
Last month, Intercom became Fin. Now, it’s part of the Salesforce shopping spree for agentic AI platforms. The post ...
Salesforce is purchasing Irish customer agent unicorn Fin for approximately $3.6bn, marking the latest in a series of ...
5don MSN
Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings
Businesses are accelerating their agentic offerings for enterprises as competition heats up.
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