Leah Sarah Peer stands outside the McGill University Health Centre's Glen site in Montreal. (Submitted by Leah Sarah Peer) Navigating the health-care system was not new to me. But waiting with my ...

Avoid overpromising. Trust is built by establishing realistic expectations and then overdelivering. Overdelivery doesn’t mean working for free or providing services at a significant loss. Small, ...

When I became a first-time mom, my perspective on the products my family used changed completely. As a data scientist, I naturally dive deep into the details; now I was suddenly applying this rigor to ...