Through the Software Center application for Drexel-provided PCs, faculty and professional staff can install applications and receive software and security updates from Drexel IT. Software Center is ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

Help Lightning, a provider of remote visual assistance software that enables companies to accelerate transformation of their customer service operations, today, as a member of the ServiceNow Partner ...

GoTo Connect Contact Center is a user-friendly, plug-and-play, VoIP-based call center software solution packed with features to help small businesses take charge of omnichannel customer service and ...