Specify organization name and fetch flows from Genesys Cloud. You can also use config.toml file for Genesys Cloud CLI to connect Genesys Cloud. There are 3 ways to create flowcharts: Fetch all ...
PureConnect Displaces Nortel and NEC to help health care services provider reduce average call time by 15 percent, improve productivity and provide a better customer experience Fraser Health uses ...
Learn how to configure single sign-on between Azure Active Directory and PureCloud by Genesys. In this tutorial, you'll learn how to integrate PureCloud by Genesys with Azure Active Directory (Azure ...
As a leading provider of outsourced sales, distribution and after-sales support services to local clients in the finance, insurance and telecommunications sectors, Rewardsco Sales relies on its ...
eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...
Speechmatics’ technology is now available for Genesys Engage and Genesys PureConnect to deliver accurate speech recognition technology at scale. Speechmatics announced its any-context speech ...
Johannesburg-based ICT and on-premises and cloud solutions leader Elingo congratulates its client and short-term insurance innovation leader, MiWay Insurance, on winning the Genesys: PureConnect ...
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