Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Age UK decided that Microsoft Dynamics CRM was the best fit for them, as it offers extensive functionality with minimal customisation, follows a comprehensive upgrade path and aligns well with ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Comm100, a provider of customer engagement solutions, has integrated its solutions with Microsoft Dynamics 365 CRM. The integration will allow users to see and update customer information directly ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Pythagoras has been working with Age UK to deliver a platform for member and donor management, supporter communications and self-service portals built on Microsoft Dynamics 365. Age UK wanted a new ...