Comcast Announces Partnership With Connect Direct, A Subsidiary of Communication Service for the Deaf, to Help Close the Digital Divide Since 2011, Comcast’s Internet Essentials Program Has Connected ...

General Motors is asking all GMC Hummer EV owners to make an appointment with one of their service technicians for a preventative measure related to the car's high-voltage battery connector. It's not ...

{img1 alig=left}After several customers raised concerns with certain Volkswagen and Audi models equipped with Direct Shift Gearbox (DSG), the German carmaker decided to initiate a customer service ...

AI might be great right now, but the complexity of transactions and the desire for more personalized attention by customers will demand human agents.

Building an effective customer service program starts with the attitudes of your customer service representatives. Customers are more likely to respond in a positive way when your customer service ...

A company's customer service department is often the first (and sometimes the only) personal contact a customer will have with a business. This point of contact establishes your business image in the ...

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

Mention customer service and most people conjure up an image of “that place you call when you have a problem.” For decades, that’s exactly what customer service has been for most companies—a function ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...