As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

Within the fast-paced world of customer relationship management (CRM), accurate data is the foundation of success. Recent studies from data quality and marketing solution companies Validity and Data ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Sales management is the process of leading and directing a ...

One of the biggest shifts we’re witnessing in the Banking, Financial Services, and Insurance (BFSI) sector, is the new way bankers are forging long-term connections with their customers. Earlier, ...