In 2017, Chris published The Millennial's Guide to Making Happiness and did a TEDx talk shortly after on MESH: his system for happier living based on travels to 41 countries. Seeing how money could ...
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible. By Seth Kugel Last September, my husband and I ...
Blue Diamond Resorts has introduced a new online pre check-in feature. Now available at Royalton Luxury Resorts and Planet Hollywood Beach Resorts, this new service slashes check-in times by up to 50 ...
When you dream of a vacation, you envision plush bedding, room service, and stunning views — not a fiasco that leaves you longing for home. Yet, the signs of a disastrous hotel stay can often be ...
With airline bag policies constantly changing, travelers often have to make tough choices about what to bring and what to ...
A Miami hotel is facing backlash over a viral video that claims the front desk was staffed by an outsourced worker to welcome new guests during the check-in process. In the video, a guest who booked a ...
Artificial intelligence is helping hotel operators unbundle their offerings and repackage them into personalized guest ...
Hundreds of guests trying to check in to a Strip hotel casino last week were met with unusually long wait times reportedly caused by a systems upgrade complication. A social media post by an ...
When you go to stay at a hotel, it’s usually customary to be greeted by a receptionist. They’re a friendly face who tells you everything that you need to know, and most importantly, they check you in.