How many times have you called a company and the agent who answers sounds robotic? Chances are that the agent is reading off a call script. You are unlikely to get quality service from that agent or ...

A great cold call script helps reps make a positive first impression. You can customize these examples and start using them right away. Explore Get the web's best business technology news, tutorials, ...

You’ve held training sessions. You’ve armed your call agents with expertise, call scripts, and materials. And you’ve sent them on their way. You can measure the amount of revenue your sales team ...