A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better email communication.

Ninety per cent of most business communication is done via e-mail, so it's important that every message is easy to understand and demonstrates why everyone should want to do business with your company ...

A study suggesting that the average business professional spends up to two hours a day on email. How you want to spend those two hours? Sending productive emails that make for a more profitable and ...

I'm on a mission to review 1,000 marketing software tools and share my findings with over 100,000 small business owners ...