Need quick help with your iPhone, Mac, or an Apple service? Here’s the shortest way to start a live chat with Apple Support, plus what to do if the chat option doesn’t appear. Clear steps, no fluff.

Apple has updated its Support app with the ability to chat with an expert using Messages. Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with ...

Apple is working on a way to bring businesses to the iMessage platform, in order to answer customer questions, offer customer service and even perform transactions. Though not announced at WWDC, a new ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

Apple Business Chat, Apple’s new platform for allowing companies and brands to communicate with customers over iMessage, is expanding. In addition to Dish becoming the first TV provider to support ...

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...

Apple today updated its Apple Support app to version 3.1, adding a new feature that's designed to let you chat with an expert to get support help using the Messages app. Apple says that this feature ...